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FAQ
 
 
FAQ

The following are the most frequently-asked questions about the Elements Health program. Simply select a question to view the answer. If you have other questions or require further assistance, please contact us.

Individual/Family Health Insurance: Tax Advantages

What is the new tax deduction for the self-employed?
Beginning in 2003, self-employed individuals may deduct from their taxable income 100% of the amount they spend on health insurance. Prior to this legislation, it was often not advantageous to obtain your own health insurance since employer-provided health insurance provided up to a 2-to-1 income tax advantage over purchasing health insurance yourself with after-tax dollars.

What are Health Reimbursement Arrangements (HRAs)?
On June 26, 2002 the IRS authorized Health Reimbursement Arrangements (HRAs) where employees may purchase their own individual/family health insurance policy and be reimbursed by their employers with pre-tax dollars.

Individual/Family Wellness Insurance and Health Insurance

What is the difference between an Individual or Family Health Policy (HP) and an Individual or Family High-Deductible Health Insurance Policy (HDHP)?
The main difference between an Individual or Family Health Policy (HP) and an Individual or Family High-Deductible Health Insurance Policy (HDHP) is that an HDHP is simply a health insurance policy with a higher annual deductible-you are only reimbursed for medical expenses incurred above a cumulative annual amount, typically $2,000 (individual) to $4,500 (family) per year. However, with an HDHP, you may save this amount or more in your annual health insurance premium. In general, a higher deductible means a lower premium charged by the insurance carrier. After you research the difference in price between the $500, $1,000-$2,500 and $5,000 deductible plans, you should consider obtaining an HDHP with the highest annual deductible that you can comfortably afford. By choosing the right plan, you can save a significant amount of money each year to invest in your wellness, or to cover your deductible should you or a family member become ill.

How much can I save with an HDHP?
The annual premium saving with an HDHP, compared to a traditional low-deductible plan, is sometimes equal or greater than the annual deductible amount. For example, a typical low- or no-deductible health insurance family policy may cost $5,000 per year, while the same policy from the same insurance company with a $2,500 per person annual deductible may cost only $2,000 per year-a $3,000 reduction in the annual premium. In this example, even if one member of your family gets very sick and you have to pay for the first $2,500 of their medical expenses, you are still ahead $500 per year. If you all remain healthy, you have up to $3,000 per year more to invest in your continued wellness and save for future health expenses. However, you should consider the type of policy you could afford in a catastrophic situation-for example, if everyone in your family became very ill during the same year, you could incur a $2,500 per person expense before your met the deductible for your HDHP.

What are some other benefits of having a High Deductible Health Policy (HDHP)?
With an HDHP, you decide how to spend your healthcare dollars up to the amount of your deductible (potentially several thousand dollars) for your family's medical care without having to ask anyone's permission or argue later on for reimbursement. You can use the Preferred Provider Organization (PPO) that is included with most HDHPs or you can join a separate Health Maintenance Organization (HMO) or PPO with a fixed co-pay or that offers better discounts in your area.

You can also choose your own physicians and select your own discount pharmacy plan, eyeglass plan, vitamins and supplement plan, fitness club membership-or any other customized wellness or sickness services. But, best of all, if you are healthy, you can save thousands of dollars that you can invest today in your continued wellness.

Why is an HDHP up to $3,000 less expensive?
Two reasons:
(1) Lower Administration Costs-The first $2,500 per year of a family's medical care is typically spent in $100 increments in 25 transactions, potentially costing the insurance company $30 or more to process the paperwork for each transaction ($2,500 medical cost + $750 processing costs = $3,350);
and
(2) Health Applicant Pool-Only healthy people without preexisting medical conditions qualify for HDHP-insurance companies generally reject about 1/3 of Individual (or Family) HDHP applicants because they (or someone in their family) have a preexisting medical condition.

Why haven't I ever heard about Individual/Family health insurance policies?
Three reasons:
(1) Healthy members mean lower group rates-If you are healthy and a member of a group health insurance policy, it is not in your employer's best financial interest for you to leave the group since your typical $5,000 annual premium goes to support other less-healthy group members;
(2) Lower agent commissions-Some insurance agents cannot afford to sell HDHPs for individuals since the commission they earn on an HDHP is less than half of the commission on a non-HDHP policy; and
(3) Unhealthy applicants-When insurance companies sometimes advertise affordable Individual or Family health insurance policies, they get too many applications from unhealthy applicants-which are expensive to process and can cause regulatory problems when many of these applicants get rejected. Therefore, they are not as heavily advertised.

What if I receive free health insurance from my employer?
If you receive free health insurance from your employer, you may still want to consider getting an Individual or Family health insurance policy for your dependents (and possibly for yourself). Most private employers today charge employees for coverage of their dependents who participate in the company's group policy; however, if your family is healthy, it could be less expensive to buy them their own Individual or Family policy. This will also guarantee your family coverage if someone develops a medical condition, you change jobs, or your company group plan is terminated.

What is individual and family health insurance?
Individual and family health insurance is a type of health insurance coverage that is made available to individuals and families, rather than to employer groups or organizations. Given the option, most people would prefer to have their employer provide group health insurance coverage. But, if this is not an option for you, it is still important for you to seek coverage. You may be pleasantly surprised with the variety and affordability of the individual and family health insurance options available.

What is a co-payment?
A "co-payment" or "co-pay" is a specific charge that your health insurance plan may require that you pay for a specific medical service or supply. For example, your health insurance plan may require a $15 co-payment for an office visit or brand-name prescription drug, after which the insurance company often pays the remainder of the charges.

What is a deductible?
A "deductible" is a specific dollar amount that your health insurance company may require that you pay out-of-pocket each year before your health insurance plan begins to make payments for claims. Not all health insurance plans require a deductible. As a general rule (though there are many exceptions), HMO plans typically do not require a deductible, while most Indemnity and PPO plans do.

What is coinsurance?
Coinsurance is the term used by health insurance companies to refer to the amount that you are required to pay for a medical claim, apart from any co-payments or deductible. For example, if your health insurance plan has a 20% coinsurance requirement (and does not have any additional co-payment or deductible requirements), then a $100 medical bill would cost you $20, and the insurance company would pay the remaining $80.

What is the difference between in-network and out-of-network providers?
An in-network provider is one contracted with the health insurance company to provide services to plan members for specific pre-negotiated rates. An out-of-network provider is one not contracted with the health insurance plan. Typically, if you visit a physician or other provider within the network, the amount you will be responsible for paying will be less than if you go to an out-of-network provider. Though there are some exceptions, in many cases, the insurance company will either pay less or not pay anything for services you receive from out-of-network providers.

When can my coverage start?
You can request that your Individual and Family health insurance plan start anytime between 1 and 90 days in the future. However, the insurance companies will typically need some time to process your application so keep in mind that the actual date for the start of your coverage may vary depending on the underwriting process and the availability of your medical records.

How can I insure just my child?
When getting quotes for your child(ren) only, enter the child's gender and birth date in the " Applicant" or first row. Additional children should be entered below in the " Child" rows, but not the " Spouse" row.

However, many health insurance companies require one policy per child. So if you have more than one child, try entering just one child to see a larger selection of plans and prices. You are free to apply for each child separately.

Why should I shop with you rather than buying an insurance plan elsewhere?
By combining high quality health insurance with personalized lifestyle management support, we are able to offer our customers:

  • Peace of Mind. Buy purchasing health insurance through Elements Health you are insuring your financial protection against any high cost health event.

  • Lifestyle Management Support.  Our lives are filled with difficult and challenging choices.  Elements Health will help you navigate your life choices by providing you private and confidential personalized assessment tools focusing on your Physical, Financial, Relationship, Spiritual and Self health. 


How do you protect my private information?
Shopping with Elements Health is safe. As your health insurance agent, we're committed to protecting your privacy and the information you provide to us. Elements Health will not sell, trade or give away your personal information to anyone, except those specifically involved in the referral or processing of your health insurance quote or application. We use industry-leading technologies to ensure the security of all the information under our control.

If you have any questions about our privacy policy or how your personal information is protected at Elements Health, contact us by email at support@insureyourhealth.com

When I buy an insurance plan, how do I make payments?
In most cases, when you complete your application you'll provide a credit card number or a check written to the health insurance company for the first premium payment. Typically, your credit card will not be charged nor will your check be cashed until you are approved for coverage. If you are not approved for coverage, or if you cancel your application, your card will not be charged and any check payment you made will be returned or refunded.

Once you've been approved for coverage, your ongoing premium payments are paid to your health insurance company typically on a monthly or quarterly basis. Insurance companies typically offer several payment options including monthly billings to be paid by check or credit card, automatic bank drafts or automated credit card charges. Please note that credit card billing of premiums is optional and you can obtain coverage without using that method of payment.

If I apply for an insurance plan, am I obligated to buy?
No. You are under no obligation to buy a health insurance plan when using our site. After submitting your application you may cancel it at any time during the underwriting process. When you submit an application you will typically include your credit card number, bank account information, or a check for the initial premium payment. Most insurance companies will not charge your card, debit your account, or deposit your check until you are approved. If you are charged or your check is cashed and you are denied for coverage or cancel your application prior to approval, the insurance company will issue a refund to you.

A few insurance companies may charge an application fee, typically $25 or less. You will be notified in the application if the plan you chose requires an application fee. Please note that these fees are non-refundable.

Can I contact someone if I need help?
Yes. We believe in providing you with top-quality customer service
  • Email Us

Click here to send us an email. One of our knowledgeable customer care representatives will reply to you soon. Please note that our licensed health insurance agents can discuss insurance plan benefits and rates only by phone.

  • Call Us

1.800.363.9488 for customer support (available 9am-5pm PST).






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